About Vectorfy.au

Your job system is not the problem. The manual work around it is.

Vectorfy.au is the Australian service-contractor arm of Vectorfy, a Melbourne-based automation company. We automate the portal and inbox admin around the job-management system your team already uses, so schedulers can schedule instead of copying and chasing.

The loop we automate

  1. 1.Portal request

    A client portal raises a work order.

  2. 2.Shared inbox

    The notice lands in service@ with a link and attachments.

  3. 3.Job record

    A clean job is created in your job-management system.

  4. 4.Review point

    Anything unclear is held for your team to confirm.

  5. 5.Update back

    Quotes, statuses and evidence go back to the portal.

  6. 6.Audit trail

    Every step is logged, so you can see what happened.

Why this exists

The work-intake layer nobody budgets for.

Australian service contractors already have software. Work orders still arrive in shared inboxes and client portals, get accepted by hand, and get copied into Simpro, AroFlo, Uptick, FieldInsight, Ascora, ServiceM8, Fergus or Dynamics 365 Field Service. Quotes, statuses and compliance documents then have to be pushed back the same way.

That layer sits outside the job system, so it is nobody's product and everybody's job. Vectorfy maps it, then builds and manages the automation around your existing systems. We handle exceptions with human review and keep an audit trail of what happened.

How we work

Built to run on its own. Backed by people who answer.

Vectorfy handles your portal and inbox admin automatically, day in, day out. The same team that maps your workflow builds it, runs it and stays responsible for it. One portal or sixty, the same setup keeps up as your contracts grow.

We start from how work actually arrives

Tell us which portal or inbox creates the most admin. We map the path from there into your job system, without pulling your team off the tools.

We test the tricky parts early

Portal quirks, missing details and duplicate jobs get tested before your team relies on it.

It runs on its own, every day

Once it is live, work flows through automatically. Nobody on your team has to remember to do it, and we keep it running.

A person checks anything unclear

If a request is missing details or looks wrong, it is held for your team to confirm. Nothing goes into your job system unchecked.

Secure by design. Built for control.

Controlled data handling

Built with practical controls for storage, access and operational visibility.

Team review for exceptions

Ambiguous or high-stakes work is queued for your team before anything moves forward.

Immutable audit trail

Every action is timestamped and logged. Tamper-evident and exportable.

Managed service

We build, run, and improve the automation layer so you can focus on delivery.

Start with one workflow.

Pick the portal or inbox that creates the most repeat admin. We map it and show you the automated version.

Map one portal workflow